shovo9 Terms and Conditions

1.General Provisions

By accessing the shovo9 platform (hereinafter referred to as the "Platform" or "Site") or using any of its services, you confirm that you have fully read, understood, and agreed to comply with these terms and conditions.

These terms and conditions form a legally binding agreement between shovo9 and the user of the platform ("you" or "user"). If you do not agree to these terms, please refrain from using the platform.

shovo9 reserves the right to amend, modify, or update these terms and conditions at any time without prior notice. Continued use of the platform after updated terms are published will be considered acceptance of the new terms. You are therefore advised to check this page regularly.

These terms and conditions must be read together with shovo9's Privacy Policy and Responsible Gaming Policy, as those documents also form an integral part of these terms.

2.Account Registration

2.1 Registration Process

To play games or enjoy any services on shovo9, you must create a valid account. During registration, you are required to provide accurate and truthful personal information.

• Each individual may create only one account. Creating multiple accounts is strictly prohibited.
• The name, mobile number, and payment method details provided at the time of registration must be accurate and kept up to date.
• Members of the same household may create separate accounts using different devices and payment methods, but this must be disclosed to us.

2.2 Account Security

It is your responsibility to keep your account password and login details completely confidential. You must not allow any other person to use your account. If you suspect any unauthorized access to your account, please contact our support team immediately.

If false or misleading information is provided in account details, shovo9 reserves the right to suspend or terminate that account at any time, and all funds in that account may be forfeited.

3.Age Restriction and Eligibility

By registering an account on shovo9 or using any gaming service, you confirm that you are at least 21 years of age. Use of an account by a minor is a violation of the law and is strictly prohibited.

shovo9 reserves the right to verify your age at any stage of registration. Failure to provide adequate proof of age will result in the account being suspended, and funds will not be returned where applicable.

• Only residents of Bangladesh are eligible to use this platform.
• Residents of areas where online gaming is legally restricted may not use this service.
• Officers, employees, or affiliated persons of shovo9 are generally not eligible to place bets on this platform.

4.Deposits and Withdrawals

4.1 Deposit

Funds can currently be deposited on shovo9 via bKash, Nagad, and Rocket. The minimum deposit amount for all payment methods is ৳500. Deposited funds are generally credited to the account instantly.

Deposits must be sent from your own account. Third-party payment accounts may not be used. If a deposit is received from a third-party account, the amount will be returned and no bonus will apply.

4.2 Withdrawal

The minimum withdrawal amount is ৳1,000. After successful verification, withdrawals are generally processed within 10 to 45 minutes.

• Withdrawal requests will only be processed to the same payment method used for the deposit.
• Identity verification may be required before the first large withdrawal.
• Withdrawal requests may be declined if bonus wagering requirements have not been met.
• shovo9 reserves the right to delay or decline withdrawals in cases of suspicious transactions.

5.Bonuses and Promotional Offers

5.1 Welcome Bonus

shovo9 offers an attractive welcome bonus for new members — a 150% bonus on the first deposit, up to ৳15,000.

5.2 Wagering Requirements

A 10x wagering requirement applies to the welcome bonus. This means you must wager 10 times the bonus amount before it can be withdrawn.

• After receiving the bonus, the wagering requirement must be fulfilled within a specified time limit.
• Only bets placed using the bonus balance will count toward the wagering requirement.
• If the deposited amount is withdrawn after accepting the bonus, the bonus will be cancelled.
• shovo9 reserves the right to modify or cancel any promotional offer.

5.3 VIP Program

shovo9's VIP program has five tiers, each with a weekly cashback benefit:

• Bronze: Up to 0.3% weekly cashback
• Silver: Up to 0.6% weekly cashback
• Gold: Up to 0.9% weekly cashback
• Platinum: Up to 1.2% weekly cashback
• Diamond: Up to 1.5% weekly cashback

Progression through VIP tiers depends on active participation on the platform. shovo9 reserves the right to change cashback amounts and benefits.

6.Gaming Rules

The following rules apply to all games available on shovo9 — including slots, live casino, cricket betting, roulette, and others:

• Each game has its own rules, and it is the user's responsibility to read and understand them before playing.
• If the outcome of a game is affected by a technical error, shovo9 reserves the right to void that round and return the wagered amount.
• Using any software, bots, or automated methods to influence game outcomes is strictly prohibited.
• Once a bet is placed, it generally cannot be cancelled.
• shovo9 is not responsible for any bet lost due to a network disconnection.

shovo9 uses various technical measures to ensure fair play. If any form of fraudulent behavior is detected, the account will be closed immediately.

7.Responsible Gaming

shovo9 places the highest importance on responsible gaming. Gaming is an entertainment activity — it should never be considered a source of income.

• Only bet money that you can afford to lose.
• Take regular breaks and avoid excessive gaming.
• You can set deposit limits or a temporary break through our support team if you wish.
• If you feel that gaming is getting out of control, please contact us immediately.

For more information on responsible gaming, please visit our Responsible Gaming page.

8.Prohibited Activities

The following activities are strictly prohibited on the shovo9 platform and are subject to penalties:

• Money Laundering: Using the platform for the purpose of laundering illegal funds.
• Multiple Accounts: Creating multiple accounts to abuse bonus benefits.
• Bot Use: Using automated betting software or programs.
• Collusion: Attempting to influence outcomes by coordinating with other players.
• Fraud: Engaging in any form of fraudulent activity.
• Account Sharing: Allowing another person to use your account.
• Bonus Abuse: Using fraudulent tactics to fulfill bonus requirements.

9.Account Suspension and Termination

9.1 Suspension by shovo9

shovo9 reserves the right to investigate, suspend, or permanently close any account in the following circumstances:

• In the event of a violation of any clause of these terms and conditions.
• If false or incomplete information has been provided.
• If suspicious financial transactions are observed through the account.
• At the direction of a regulatory authority or at the request of a law enforcement agency.

9.2 Closure by User

You may request to close your account at any time through our live chat support or by email. All valid withdrawable balances will be processed before the account is closed, however any bonuses with unmet conditions will be cancelled.

10.Privacy and Data Protection

shovo9 is committed to protecting your personal information. The platform uses SSL encryption technology to keep all transactions and personal data secure.

To learn how the information you provide is collected, stored, and used, please read our Privacy Policy. This policy applies alongside these terms.

• Your personal information may be shared with authorities to meet legal obligations or for investigation purposes.
• The sharing of information with third parties is governed by the provisions of our privacy policy.
• You have the right to request access to, correction of, or deletion of your information.

11.Limitation of Liability

shovo9 accepts no liability in the following cases:

• Disruption to games caused by internet disconnection or technical issues.
• Delays or failures by third-party payment providers.
• Losses arising from unauthorized third-party access to an account.
• Any situation caused by factors outside the platform.
• Force majeure — such as natural disasters, cyberattacks, or government restrictions.

The maximum liability of shovo9 for any direct or indirect loss arising from gaming on the platform will be limited to the amount of the relevant transaction.

12.Changes to Terms & Contact

shovo9 reserves the right to modify these terms and conditions at any time. Efforts will be made to notify users of significant changes; however, it is the user's own responsibility to stay familiar with the updated terms.

Continued use of the platform indicates acceptance of any modified terms and conditions. For this reason, it is recommended to check this page regularly.

If any provision of these terms and conditions is found to be invalid or unenforceable, that provision shall be severed and the remaining terms and conditions shall remain in full effect.

By using the shovo9 platform, you confirm that you have read, understood, and agreed to these complete terms and conditions. Thank you for being part of the shovo9 family.